Dynamite Duo

CRM Features

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System Features

Sales

• Retrieve historical sales.
• Create sales campaigns.
• Campaigns based upon items purchased/not purchased.
• Prepares proforma sales orders.
• Excel-like order modification.
• Convert to live sales orders.
• Generate purchase orders as necessary.
• Access limited to assigned salesmen.
• Follow up and status reporting.

Customer Records

• Search by Number, Company, Phone, or Zip Code.
• Important fields validated against predefined values.
• Multiple pricing strategies available.
• Multiple contacts maintained for each customer.
• New customers added "on the fly."
• Common data bases shared with accounting system.
• Your Top 40 Customers itemized.
• Report of sales by zip code, salesman, inventory item.
• Salesman productivity reports.
• Linkage directly into service records.
• CRM functionality.
• Profitability by customer.

Prospecting

• Tracking of sales leads.
• Follow up and reminder reports provided.
• Linked to Customer data base.
• Statistical value of each lead calculated.
• Ability to import purchased mailing lists.

Financial

• Profitability by customer, contract, job site, service order, and technician.
• Invoicing data base shared with accounting system.
• Third party billing for orders.
• Customizable invoice format.
• Invoice collections with note taking and invoice detail.
• Credit card authorization (optional third party module).
• Labor hours exported to accounting Payroll module.
• Cash receipts and customer deposits.
• Salesman/technician commissions.

Purchasing/Inventory

• Inventory data base shared with accounting system.
• Serial numbered inventory supported.
• Inventory by warehouse/truck supported.
• Flat Rate pricing featured.
• Sales kitting with parts explosion.
• Search by item number or description.
• Third party price books can be imported.
• Itemizes Top 40 Items sold.
• Automatic creation of purchase orders based on inventory levels, projects, or sales orders.

Floating Menu Toolbar

• Open a service order.
• Manage customer service order history.
• Technician schedule.
• Service order status report/display.
• Help Desk.

Technical Features

• Operates under Windows 98, 2000, XP, or Vista.
• Windows application using Visual FoxPro 9.0.
• Microsoft SQL back end databases available.
• Multi-user networking for NetWare or Windows.
• MDI screens can be opened simultaneously.
• Multilingual screens/reports - English/Spanish/French.
• Reports outputted to screen, printer, PDF file, or Excel.
• "No Fault" report modifications and additional reports.
• Customized reports insulated from future updates.
• Data Dictionary controls data base structures.
• Object oriented design offers flexibility and reliability.
• On screen HTML user manual with printing option.
• User screen/report access is view only, full update, or no access.
• Automatic, user customized System Alerts.
• Source code available.
• Easy e-mail contact with South By Southwest and your customers.

Optional Features

Designed for medium- to large-sized organizations with much larger data volumes including the integration to industry standard accounting systems.  Includes all of the above plus:

Dynamite Duo System Brochure - Two pages, PDF format

Sample Screens

(Click each to zoom in)

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