New System Features
Version 7.6 is now available for download from our web site: www.southbysouthwest.com. Exciting new features include:
All of the above features are included at no extra charge and may be downloaded by customers with current software subscriptions. For those of you not familiar with our download facility, please call our office for current access codes.
As you can see, our Dynamite Service System is being continually enhanced and improved.
Number 200 Shipped!
The 200th copy of Dynamite has been shipped to Cycle Solve Corporation of Rhode Island. They recycle chemicals and will be using Dynamite to dispatch drivers for drum pickup.
Both Patrick Druken, the general manager of Cycle Solve, and Bruce Collemer of Take Off Systems, the Dynamite/SBT reseller, will each received a framed $100 bill to mark the occasion.
A special welcome is extended to all our new Dynamite installations:
From computer services to lawn sprinkler repair to manufacturer warranty coverages, Dynamite 2000 makes the grade.
Technical Support Enhanced
We have informally supported weekend reseller activities during the past two years but now offer enhanced weekend availability for the remainder of 2000.
If you plan on working with Dynamite over a weekend or holiday, please contact our office prior to the date in question to reserve support time. Unscheduled requests for assistance will be responded to as time permits.
Our staff will monitor telephone and E-Mail messages throughout the weekend.
Please limit your requests for assistance to critical issues that cannot wait until the next business day.
All reseller technical support continues to be provided without charge. Support packages for end users are also available on a fee basis.
Year 2000 Heads Up
If you are running SBT Pro 3.0 or earlier, you will need to upgrade before attempting to post to any period in your fiscal year 2000.
If you are running Vision Point Series 8 or lower, you should upgrade to Vision Point 2000 without further delay. The typical SBT reseller is busier than ever and their workload is only getting worse. Experienced SBT technicians may not be available to help if you wait until the last minute to upgrade. TAKE OUR WORD FOR IT!
Current SBT Versions Supported
Dynamite Version 6.0 and above is certified for use with SBT Professional 5.0. Dynamite must be ordered specifying the Visual Fox Pro 5.0 platform.
Dynamite 2000 is also compatible with other SBT versions including Vision Point, VP2000, Professional Series 2.5, 3.0i, and 3.2i. Further, DY2000 is compatible with DOS versions of these SBT products.
Field Service System Shipping
A scaled down version of our Dynamite Service System has been designed for use by field technicians using a laptop computer. Dyna-Tech is designed to be fast, trouble free, and extremely easy to use. It has only two entry screens, no menus, and no index or memo files! The technician has a database of his assigned service orders that can be referenced, annotated, and charges entered. His complete inventory is included if the central office is running SBT Pro.
A facility has been included in the Dynamite Service System to extract open orders and upload them to your web site. Sample html code that validates technician access is included. After the technician is finished for the day, the orders are uploaded back to the web site and then imported back into the main Dynamite system. Dyna-Tech can even interface to battery-operated printers.
Dyna-Tech is attractively priced and is available at volume discounts. For up to 10 copies the price is $150 each and only $75 for each copy over 10.
Training Workshops for 2000
Twenty one resellers and customers attended our Orlando workshop in February and another 20 are signed up for Philadelphia at the end of April.
Our next scheduled will be held in Dallas on May 12th in conjunction with the SBT Dallas Roundup.